RW
Rowen W
1 reviews | Active since Sept 2017
26 Sept 2017, 09:56
Terrible Customer Service
I have contacted Cell C on the 28th of August 2017. Today is the 26th of September and my details is still not updated. My Payment date hasn't been updated and I can't get any invoices due to Cell C not update dating my personal details. Not renewing my contract with Cell C again. So disappointed in there services.
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Replies (2)
Cell C's replyOfficial
26 Sept 2017, 10:12Good morning Rowen
We will ensure that this matter is sorted. Do expect communication from one of our team members shortly.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Sept 2017, 10:12
Official
Good morning Rowen
We will ensure that this matter is sorted. Do expect communication from one of our team members shortly.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
RW
Rowen W's updateReviewer Update
27 Sept 2017, 09:08Dear Cell C | PN,
So it is all good and well you respond to this review with an apology and that someone will be in contact. But yet no one has been in contact with me at all.
Not a good start at trying to satisfying your customers.
RW
Rowen W's update27 Sept 2017, 09:08
Reviewer Update
Dear Cell C | PN,
So it is all good and well you respond to this review with an apology and that someone will be in contact. But yet no one has been in contact with me at all.
Not a good start at trying to satisfying your customers.