NB
Naresh B

1 reviews | Active since Aug 2016

29 Dec 2022, 08:20

Terrible customer service

I am not happy with the service I am currently getting with Cellc. This is not the first time. I will never deal with Cellc again. I currently have 6 contracts with Cellc. I make payments every month. I don’t miss my payments. I email my payments they never get allocated to my account. Last month they allocated to the wrong ref number. They are idiots. All I do is email and email but nothing gets done. Clearly they are confused or they don’t know they’re jobs. This is the second month my kids don’t have their phones. I witl not be paying my current account until my account is sorted out. Is there is someone in Cellc know their jobs read and allocate. And call your clients.

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Replies (2)
NB
Naresh B's update29 Dec 2022, 09:34
Reviewer Update
This is ridiculous don't you guys read emails all allocations where submitted So here is the allocations for the 100th time around

R3407.27
Ref no ***

R899,00
Ref ***

Notice of Payment
African Bank confirms that the following payment has been made:
Date of payment :10/11/2022
Transaction Number :***
Amount :R1420
Beneficiary Details
Recipient Reference :Cell C SP
Bank :NEDBANK LIMITED
Account Number :***
Branch Code :198765
NB
Naresh B's update29 Dec 2022, 11:32
Reviewer Update
Please check your mail thanks