TERRIBLE CUSTOMER SERVICE

I wrote a complaint here on Hello Peter 2 weekS ago, and here i am AGAIN complaining about the same issue because i have not received any \tangible\" response. I got a call from some saying saying THEY CANNOT ASSIST ME*SHOCKED*! I received an E-mail a day later saying someone will call me. Still today i have not received a call, i still have not received anything really!<br> All i want is an explanation how i still have an outstanding balance, how much it is in a form of a formal statement together with the banking details as i want to settle this amount. Cell C went and registered this debt to appear on my credit record without alerting me in ANY form that i still owe the company. I do not receive communication or statements but i apparently still owe money. Now NO ONE wants to tell me how i still owe & how much?<br> <br> This is affecting me negatively in terms of my credit ratings, had i not looked for a car- i still wouldn't know i owe cell c & my credit score is downgraded.<br> <br> I need someone to contact me URGENTLY, someone from legal department as my account is now with the legal department. I also want assurance that as soon as this is paid, the debt will be REMOVED FROM MY CREDIT report."