JT
Jeremy T
1 reviews | Active since Apr 2023
25 May 2023, 15:26
Terrible customer service
Terrible customer service once again. I have been trying to sort out my contract for 3 months and it is still not sorted out. I just want to get a new contract and absolutely nobody can help. I have been in store, tried online, spoke to people on the phone and nothing gets done and nobody gets back to you.
Please do not use Cell C!! They do not care about their customers whatsoever, a different service provider would be far better.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
25 May 2023, 15:43Good ay
Apologies for the unpleasant experience.
Do you want to upgrade an existing line or apply for a new line?
^DA
Apologies for the unpleasant experience.
Do you want to upgrade an existing line or apply for a new line?
^DA
Cell C's reply25 May 2023, 15:43
Official
Good ay
Apologies for the unpleasant experience.
Do you want to upgrade an existing line or apply for a new line?
^DA
Apologies for the unpleasant experience.
Do you want to upgrade an existing line or apply for a new line?
^DA
JT
Jeremy T's updateReviewer Update
25 May 2023, 16:04I want to get a Cell C month to month pinnacle contract. The one that costs R99 a month. I have been frustrated like you can’t believe. I have spoken to multiple people who all promise to sort it out but nobody ever does. The blame just gets shifted around.
JT
Jeremy T's update25 May 2023, 16:04
Reviewer Update
I want to get a Cell C month to month pinnacle contract. The one that costs R99 a month. I have been frustrated like you can’t believe. I have spoken to multiple people who all promise to sort it out but nobody ever does. The blame just gets shifted around.
JT
Jeremy T's updateReviewer Update
25 May 2023, 16:27Thank you, I have also ordered a new SIM card with the month to month contract loaded and it had not been delivered and it has been 3 weeks.
JT
Jeremy T's update25 May 2023, 16:27
Reviewer Update
Thank you, I have also ordered a new SIM card with the month to month contract loaded and it had not been delivered and it has been 3 weeks.
JT
Jeremy T's updateReviewer Update
25 May 2023, 20:06Received more terrible service when a very rude social media team member called me and THREATENED to close my complaint because it’s already been sorted even though it has most definitely not. When I asked to speak to someone else she told me no and that nobody else can help me?
The terrible service continues! I want the next person that calls me to be able to help me 100%. I don’t want to be told to go in store, I don’t want to speak to 10 more people. I want the issue sorted and I want to speak to one individual person and not a massive corporation.
The terrible service continues! I want the next person that calls me to be able to help me 100%. I don’t want to be told to go in store, I don’t want to speak to 10 more people. I want the issue sorted and I want to speak to one individual person and not a massive corporation.
JT
Jeremy T's update25 May 2023, 20:06
Reviewer Update
Received more terrible service when a very rude social media team member called me and THREATENED to close my complaint because it’s already been sorted even though it has most definitely not. When I asked to speak to someone else she told me no and that nobody else can help me?
The terrible service continues! I want the next person that calls me to be able to help me 100%. I don’t want to be told to go in store, I don’t want to speak to 10 more people. I want the issue sorted and I want to speak to one individual person and not a massive corporation.
The terrible service continues! I want the next person that calls me to be able to help me 100%. I don’t want to be told to go in store, I don’t want to speak to 10 more people. I want the issue sorted and I want to speak to one individual person and not a massive corporation.