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scott M
1 reviews | Active since May 2023
19 May 2023, 11:35
Terrible communication and lack of service.
Be careful when ordering online with Cell C. There is zero communication regarding the process of the application. They stipulated 3-5 working days when in fact 7 days pass and they still haven’t processed the application due to “load shedding.” That is a blatant lie! That is negligence on Cell C’s behalf. They didn’t even bother to process the application and when I called in they blamed load shedding and not there terrible customer service. If you order through their online service be prepared to wait in silence with zero communication as they do not care for the client post sale. Highly disappointed as I’ve been with Cell C my entire life and wouldn’t recommend using them to anyone!
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Replies (1)Cell C's replyOfficial
19 May 2023, 12:50Good day Scott
Thank you for getting in touch.
Please accept our sincerest apologies as we follow up on this matter. We will be in touch.
^NT
Thank you for getting in touch.
Please accept our sincerest apologies as we follow up on this matter. We will be in touch.
^NT
Cell C's reply19 May 2023, 12:50
Official
Good day Scott
Thank you for getting in touch.
Please accept our sincerest apologies as we follow up on this matter. We will be in touch.
^NT
Thank you for getting in touch.
Please accept our sincerest apologies as we follow up on this matter. We will be in touch.
^NT
