jJ
jane J

1 reviews | Active since Apr 2018

07 Jul 2022, 17:09

Terrible cellc service instore and online

I constantly have to fight with customer service to open my line and then they tell me to visit the nearest Cellc store. I make time to visit Cape gate Cellc store where i get told by the manager that they cant help me...only customer service cant. ***! Can someone please assist me to open my line after i have made arrangements or should i take it further.

0
Replies (2)
jJ
jane J's update07 Jul 2022, 17:46
Reviewer Update
Inform a customer service agent to contact me tomorrow morning after 10o'clock. I have made arrangements on my account. I will not make more after a cellc agent **** and not doing her job propperly.
Terrible service!
jJ
jane J's update07 Jul 2022, 18:10
Reviewer Update
That is bull****, so why then are the shop agents activating lines as the customer servoce agents are telling people to active it in store?