LK
Laetitia K

1 reviews | Active since Jul 2014

31 Jul 2017, 09:49

Terrible Cell C

<p>Good Morning</p> <p> </p> <p><br />And I still did not get any response from you. The line in request is not connected...meaning I cannot receive or make calls.</p> <p> </p> <p><br />I've paid cash of R940.00 on Tuesday 25 July at about 13h00 at Cell C repair shop in Tygervalley, Cape Town at Chantall Martin. My request to her was to give the banking details of cell c and I wanted to immediately pay at bank. She ensured me that I can pay with them and they take it to the bank. Only to hear on Saturday that the payment was only made on Friday 28th into the bank account.</p> <p> </p> <p><br />I've been to the store on Thursday 27 July and she again told me she will escalate the problem. On Saturday 29 July I again went to the store to enquire. I then spoke to Dominic Abrahams.</p> <p> </p> <p><br />I now am going to log this querry with the consumer act as well as sending a message to the newspaper for the pathetic service of Cell C. They are quick to request payments and slow to deliver.</p> <p> </p> <p><br />I can be called on ********** </p>

0
Replies (2)
Cell C
Cell C's reply31 Jul 2017, 10:53
Official

We will be in touch with the aim of assisting you with your current challenges.

Regards
Cell C | DA

Best regards,

Cell C
Cell C's reply01 Aug 2017, 11:41
Official

Hi Laetitia

Kindly respond to Maropeng's email for further assistance.

Regards

Cell C | PN

Best regards,