Terrible attitude from Cell C Customer Services

My phone was ****** so I needed to report it. When I went to the police station, they said that I needed to contact my service provider to blacklist the phone.<br> <br> I contacted customer services and was \helped\" by Nombiso. It's the first time that I needed to blacklist a phone - so I did not know what exactly I needed. She asked me a series of questions which I had answered. <br> <br> Then she asked me for the imei number. I told her to just hold on a because I needed to look for the box. She rudely told me that she was already on the phone with me for six minutes and that I must call back. Literally I called cell c back after a minute with the imei number but had to answer all security questions again.<br> <br> She is a total ass. She should be fired because she does not know what \"customer care\" is.<br> <br> Anyways, even after all of that, they did not blacklist the phone because the rica was done incorrectly by Cell C....<br> <br> Disappointing service!!!"