Terrible after sales service
<p>I took out a data LTE contract and received the router more than a week ago. The day after I received the router I phoned CellC to inform them that the router is not working.</p> <p> </p> <p>I've been sitting with a contract for more than a week, that I paid for already, but can't use... my money had to be paid, but now CellC don't care to keep me as a client.</p> <p> </p> <p>If I don't have a new device by Tuesday and not refunded for the time my contract couldn't work for me. I'm cancelling my contract and my phones contract and I will never have a good word to say about CellC ever again...</p> <p> </p>
Hi Jaco
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day and be assured this will be sorted.
Regards
Cell C | PN
Hi Jaco
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day and be assured this will be sorted.
Regards
Cell C | PN
It's Monday the 15th, al,ost 2 weeks after I called in to say the device doesn't work, and I'm still sitiing with it.
Please cancel the contract and refund the money I paid. I can't pay for something that is no use to me.
It's Monday the 15th, al,ost 2 weeks after I called in to say the device doesn't work, and I'm still sitiing with it.
Please cancel the contract and refund the money I paid. I can't pay for something that is no use to me.
It's Monday the 15th, al,ost 2 weeks after I called in to say the device doesn't work, and I'm still sitiing with it.
Please cancel the contract and refund the money I paid. I can't pay for something that is no use to me.
It's Monday the 15th, al,ost 2 weeks after I called in to say the device doesn't work, and I'm still sitiing with it.
Please cancel the contract and refund the money I paid. I can't pay for something that is no use to me.
After numerous phone calls from my side, I finally got through to, if I'm not mistaking, a gentleman called Frans. great service from this guy, CellC is in great need of more people like him.
After numerous phone calls from my side, I finally got through to, if I'm not mistaking, a gentleman called Frans. great service from this guy, CellC is in great need of more people like him.