ZP
ZIKHONA P

1 reviews | Active since Dec 2016

02 Dec 2016, 22:01

Terrible.

<p>I cannot believe that I've just wasted an hour of my life trying to do a simple thing via Customer care...</p> <p>All I wanted was a copy of my usage for the previous month...No one seemed to know what I want, as I kept being moved from pillar to post.</p> <p>I have never experienced such appalling Customer service.</p>

0
Replies (4)
Cell C
Cell C's reply03 Dec 2016, 07:02
Official

You have come through to the correct platform for assistance. Sincere apologies for the inconvenience caused.

One of our team members will contact you and assist with this matter. Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply05 Dec 2016, 09:30
Official

Please be advised that Patrick could not get hold of you on your contact number. However, he will keep trying.

Regards

Cell C | PN

Best regards,

ZP
ZIKHONA P's update05 Dec 2016, 22:42
Reviewer Update

One of your Advisors contacted me Yesterday, but unfortunately for me he put the phone down before I could hear what he wanted to say.

Cell C
Cell C's reply06 Dec 2016, 10:29
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,