Terrible
<p>I called C Surance 4 to 5 months ago to cancel my insurance. And to my suprise my debit this month for my phone was alot and when I called to confirm what happened I was told same is for my phone insurance with C Surance. Just because thet have my confodential information does not mean they can go in and out of my account as they want. I want the money to be reversed back together with my bank charges and be compnsated aslo for the time they inconviniest me.</p>
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
07 Dec 2016, 14:56We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Dec 2016, 14:56
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
08 Dec 2016, 10:48Please be advised that Palesa has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Dec 2016, 10:48
Official
Please be advised that Palesa has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,