terribble service from cell c empty promises

<p> </p> <p>Good day</p> <p>I received a call from a consultant this morning who now told me that the amount that was promised to me from numerous consultants and teamleader was incorrect and that the money will be credited to my contract and rest rest refunded to me somewhere next week . this was not my mistake i logged a query requesting cell c to do a recon of the extra money they deducted from my account you guys confirmed to me that a R4700 will be paid to my account now you are telling me that they confirmed it incorrectly . Please tell me what to do . my cell nr ********** 799 ID ********** 210086- ********** <p>i need the money to be paid to me as soon as possible because i never did the recon you made the promise to me</p> <p> </p> <p>This query has been going on for 3 months now and i dont get any where im being send from pillar to post i dont get any answer . i have phone them on a daily basis just not to get any clearity of whats is happening .</p> <p>I am a client with cell c for the pass 6 years and i am so disgusted with youre service . I have an enquirie for the pass 3 months for money that needs to be paid to me i keep on speaking to diffrent consultants and nothing seems to be done i am being send from pillar to post the one says the money will be credited to my account the other one says it will be paid in my bank account the more i try to tell you'll that i want a refund because i have a debit order with you the more they postponed my enquiry . i am not sure what to do any me i have requested youre CEO to phone me on ********** 799 or a sebior manager as the team leaders dont know there work . Can SOMEONE please help me .</p> <p>Can some one please advice me .</p>