TERRIBBLE SERVICE

Item: Cell C
Rating: 1
Author: nicolas C

I have spent 1 an d a half hours trying to get through to the retention's department with no avail. But if you select the new contract option someone answers immediately

Helpful (0)

Replies (3)

Cell C's replyOfficial

11 May 2020, 17:30

Good day Nicolas

Apologies for the unpleasant service experienced.

Please private message us your query and contact details. Our team will contact you and assist.

^SM

Best regards,

Cell C's reply11 May 2020, 17:30

Official

Good day Nicolas

Apologies for the unpleasant service experienced.

Please private message us your query and contact details. Our team will contact you and assist.

^SM

Best regards,

nicolas C's updateReviewer Update

12 May 2020, 09:06

you can send me a message at 748am telling me that you have cancelled my contract but you cant get someone to pick up the phone??

nicolas C's update12 May 2020, 09:06

Reviewer Update

you can send me a message at 748am telling me that you have cancelled my contract but you cant get someone to pick up the phone??

nicolas C's updateReviewer Update

12 May 2020, 18:13

Still waiting , a lot of promises and no delivery. 24 to 48 hours , 96 hours later, 18 phone calls, 90 minutes on hold, a whole bunch of apologies and still in exactly the same position . No where

nicolas C's update12 May 2020, 18:13

Reviewer Update

Still waiting , a lot of promises and no delivery. 24 to 48 hours , 96 hours later, 18 phone calls, 90 minutes on hold, a whole bunch of apologies and still in exactly the same position . No where