terms and conditions

<p>an amount appeared on my phonne when i tried checking my balance a while back , called the call center and was assured that i wasnt my real bill and it would be sorted on your side ......and now i tried contacting you guys but unfortunately all the consultants i spoke seemed to have a hearing problem ... i was called by one of your consultants a few months back with a very exciting offer .... i then asked if i could instead get a laptop instead of a phone and he said no problem and that i would pay R399 for the service ....fast track to feb i am paying R3000+ for phone and data ....i am not running a small business or anything ....i only make personal calls that last for about 25 minute ....and nor do i earn e.g R75000 , someone needs to explain this ....whats even worse is the fact that i havent even used the data provided by you guys since the upgrade ........</p>