Termination of contracts

I hereby wish to serve notice to Cell C for full termination on both my cellular contracts and have them converted to prepaid so I can port networks:<br> - ***<br> - ***<br> <br> The reason for termination being poor quality service in terms of the Consumer Protection Act.<br> <br> I will not be paying termination fees as CellC has incurred the following:<br> - Making my 12 month contract for *** a 24 month contract without my consent.<br> - Having no evidence that I even signed into the aforementioned contract (call centre were supposed to find recordings of proof but didn't provide any feedback regarding thereto)<br> - Loading airtime on both contract sometimes takes 24-48 hours to take effect and with no explanation as to why.<br> - Cell C ILEGALLY blacklisted me for a contract which I ended in September 2014 - saying there was an overdue balance but not even invoicing me and providing a statement of account so I could settle the balance.<br> - Cell C then took 14 days to reverse the blacklisting when they initially said it would only take 5-7 working days to act on.<br> - Cell C's SMS services have increasingly degraded over time on both contracts and it sometimes takes 2 or 3 days for SMSs to arrive.