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Nonhlanhla S
1 reviews | Active since May 2023
26 Nov 2024, 12:19
Termination of a contract
i would like to cancel the iPhone 15 Pro application, this was approved a week ago and i have been phoning regularly to follow up on the phone. i want to cancel this contract so that i can get a phone else where. i have never seen such useless service in my life.
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Replies (3)
Cell C's replyOfficial
26 Nov 2024, 12:32Dear Nonhlanhla,
Thank you for bringing the matter to our attention.
We’re sorry to hear about your experience and we understand your frustration. Please be advised that we have escalated the matter to our support team who will contact you soon to assist.
We do apologize for the inconvenience this has caused you.
Regards,
Cell C | TN
Thank you for bringing the matter to our attention.
We’re sorry to hear about your experience and we understand your frustration. Please be advised that we have escalated the matter to our support team who will contact you soon to assist.
We do apologize for the inconvenience this has caused you.
Regards,
Cell C | TN
Cell C's reply26 Nov 2024, 12:32
Official
Dear Nonhlanhla,
Thank you for bringing the matter to our attention.
We’re sorry to hear about your experience and we understand your frustration. Please be advised that we have escalated the matter to our support team who will contact you soon to assist.
We do apologize for the inconvenience this has caused you.
Regards,
Cell C | TN
Thank you for bringing the matter to our attention.
We’re sorry to hear about your experience and we understand your frustration. Please be advised that we have escalated the matter to our support team who will contact you soon to assist.
We do apologize for the inconvenience this has caused you.
Regards,
Cell C | TN
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Nonhlanhla S's updateReviewer Update
27 Nov 2024, 10:0511am
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Nonhlanhla S's update27 Nov 2024, 10:05
Reviewer Update
11am
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Nonhlanhla S's updateReviewer Update
27 Nov 2024, 14:09Can I please have feedback, is this new line cancelled and what was the reason for the delay?
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Nonhlanhla S's update27 Nov 2024, 14:09
Reviewer Update
Can I please have feedback, is this new line cancelled and what was the reason for the delay?