JR
Jacques R
1 reviews | Active since Apr 2011
12 Apr 2016, 15:21
tellephonic contract setup incorrect and debits
Ive set up a tellephonic data account with cell c firstly the contract was explained incorrectly according the telle sales and debbit amounts over exceded the agreed amounts.. a quiery was logged on the 16 march 2016 and still today 12 april 2026 after numerus calls to there service providers they have closed the case and nothing has been resolved and no call backs as promiced has happened..
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Cell C's replyOfficial
12 Apr 2016, 15:25Hello giffiejlr,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Apr 2016, 15:25
Official
Hello giffiejlr,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,