1 reviews | Active since Oct 2013
Telesales lies
I was contacted by a sales person to upgrade one of my contracts. I was told i will get a phone and 50 mins airtime as well as unlimited browsing for R99. I had no need for the phone and was happy with the original contract on a month to month basis as it was but the unlimited browsing sold me. They delivered the phone the next day. When i signed the paperwork i saw a different number on the form so i called cell c. They confirmed the contract was on the correct number and not the one on the form. Thereafter i wanted to confirm the packag and i was told it was impossible that i would get unlimited browsing as promised. I then immediately told them to come fetch the phone and reverse the contract as i was **** to blatantly. At this stage and untill now i have not received any form of contract. I then dropped the phone off at the tygervalley branch. Now i see they deducted the old amount i paid R110 per month but the phone contract is still loaded as the 50mins talk time etc. Never mind the fact that i have lost all the carry over airtime etc. Fix this immediately im so tired of being *****ed around buy fat cats like Cell C. Do right by your customers for a change.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
