MC
Maria C
1 reviews | Active since Oct 2019
03 Oct 2019, 14:41
Telesales incompetence
Took out Smart data account with Laptop and Mifi router as a package. Guess what? Only the Laptop is insured. Not the whole package. Query commenced 22 August. STILL NOT RESOLVED. I won't be using Cell C again, that's for sure
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Replies (1)Cell C's replyOfficial
03 Oct 2019, 14:46Good afternoon Maria
We have escalated the matter to management at C-surance for clarity on the Device Insurance and what the contract entails.
Feedback will be provided as soon as possible.
Regards
DA
We have escalated the matter to management at C-surance for clarity on the Device Insurance and what the contract entails.
Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's reply03 Oct 2019, 14:46
Official
Good afternoon Maria
We have escalated the matter to management at C-surance for clarity on the Device Insurance and what the contract entails.
Feedback will be provided as soon as possible.
Regards
DA
We have escalated the matter to management at C-surance for clarity on the Device Insurance and what the contract entails.
Feedback will be provided as soon as possible.
Regards
DA
Best regards,
