MC
Maria C

1 reviews | Active since Oct 2019

03 Oct 2019, 14:41

Telesales incompetence

Took out Smart data account with Laptop and Mifi router as a package. Guess what? Only the Laptop is insured. Not the whole package. Query commenced 22 August. STILL NOT RESOLVED. I won't be using Cell C again, that's for sure

0
Replies (1)
Cell C
Cell C's reply03 Oct 2019, 14:46
Official
Good afternoon Maria

We have escalated the matter to management at C-surance for clarity on the Device Insurance and what the contract entails.

Feedback will be provided as soon as possible.

Regards
DA

Best regards,