1 reviews | Active since Jun 2016

31 Jul 2017, 15:57

Telemarketing stalker

<p>Today I received a call from a private number - as I answered I was informed that I was speaking to someone from Cell C (I didn't catch her name). If there is something I hate with every ounce of my being it is telemarketing. To cut the call short I asked if she was phoning to sell me something to which she rep**** "yes". I proceeded to telling her that I am not interested in any of what Cell C has to offer and that I would appreciate if my number was removed from all marketing portals.</p> <p> </p> <p>Instead of accepting my decline, this lady carried on harassing me on the phone by calling me another 12 times. This was the utmost unprofessional behaviour I have ever witnessed and I can confidently say that her monthly salary is the biggest waste to the company.</p> <p> </p> <p>I strongly advise that Cell C sees who was the marketer that contacted and harassed me in this manner and that they are disciplined accordingly. I would also like to request once again that my number be removed from ALL marketing portals as I have NO interest in anything Cell C has to offer.</p> <p> </p> <p> </p>

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Replies (4)
Cell C
Cell C's reply01 Aug 2017, 07:12
Official

Hi Erika

When our sales team call customers for any marketing or upgrades etc, the number is not private which means the calls you received were not from Cell C direct but we will assist and ensure that this does not happen again.

Sincere apologies for the manner in which this matter was handled.

Regards

Cell C | PN

Cell C
Cell C's reply01 Aug 2017, 07:12
Official

Hi Erika

When our sales team call customers for any marketing or upgrades etc, the number is not private which means the calls you received were not from Cell C direct but we will assist and ensure that this does not happen again.

Sincere apologies for the manner in which this matter was handled.

Regards

Cell C | PN

's update01 Aug 2017, 11:38
Reviewer Update

Thank you, Cell C for your prompt response to this matter.

Cell C
Cell C's reply01 Aug 2017, 14:59
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN