1 reviews | Active since Jan 2014
Tehnical Support number on Cell C Mobile App "Contact Us" Page incorrect
I called about 5 times to get assistance with my Cell C Mobile App as it does not want me to log on. Error states username or password is incorrect, even after resetting the password. So I call the Technical Support number from the App itself, from the "Contact Us" tab. Number is: ********** 555 - Each option I press I get transferred to the Accounts department.
Problem is this number is no longer working, I got advised by the 4th time I called, as all other consultants failed to tell me that and also failed to transfer me to the Technical services department.
Eventually my call is logged now, after the 5th attempt. Main issue here is that the number no longer works and must be fixed as it wastes time trying to explain to the accounts department when you know it's a technical issue.
The contact number is ***, it's free from a Cell C number and it works, there must have been a glitch.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
The contact number is ***, it's free from a Cell C number and it works, there must have been a glitch.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
