GH
Gert H
1 reviews | Active since Mar 2019
29 Oct 2020, 11:55
Technical problem can not be resolved
The customer care refused to help me with a technical problem (My phone can not connect to my mobile data) Ms Noma Keesekile said she cant help me because my security questions was answered wrong She did offer a solution and she could not tell me which answer were wrong I am now stuck I have more than 1Gb data available but can not use it because I have answered some security question wrrong
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Cell C's replyOfficial
29 Oct 2020, 16:19Good day Gert
Thank you for getting in touch with us.
Please note the questions asked are our security check questions and are mandatory in order for us to assist effectively.
We will however request our support team to contact you.
Do expect our call.
^YM
Thank you for getting in touch with us.
Please note the questions asked are our security check questions and are mandatory in order for us to assist effectively.
We will however request our support team to contact you.
Do expect our call.
^YM
Best regards,
Cell C's reply29 Oct 2020, 16:19
Official
Good day Gert
Thank you for getting in touch with us.
Please note the questions asked are our security check questions and are mandatory in order for us to assist effectively.
We will however request our support team to contact you.
Do expect our call.
^YM
Thank you for getting in touch with us.
Please note the questions asked are our security check questions and are mandatory in order for us to assist effectively.
We will however request our support team to contact you.
Do expect our call.
^YM
Best regards,