VP
Vilanthran P

1 reviews | Active since Feb 2011

10 Apr 2019, 04:59

team leaders dont care about customers

Last week I phoned the call centre and spoke to Nancy, re: some info and she was unable to assist and requested the team leader to contact me. Team leader was not available at that time. As yet no call received from team leader. This is always where team leader does not contact customers they in a position but do not care for customers

0
Replies (1)
Cell C
Cell C's reply10 Apr 2019, 09:19
Official
Good morning Vilanthran

This is not the norm or standard of service we want for our customers. We apologize for the manner in which this matter was handled and for the inconvenience caused. 
Do expect communication. 

Regards          
Cell C | PN