AP
Astrid P
1 reviews | Active since Sept 2018
05 Nov 2020, 13:07
TARNISHED CREDIT RECORD
Cell C has not debited my account and when I phoned in I was given a new debit date. This has been the case for the last 3 months. I visited the branch yesterday to make the payment in-store and was told the account is now with legal. I was only given an email address as their legal dept. consultants are working from home. An email was sent and I have not received any response from anyone yet. My credit record is now tarnished. I am at my wits end with this service provider.
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Replies (2)
Cell C's replyOfficial
05 Nov 2020, 13:16Good day Astrid
Thank you for contacting us.
We will refer this matter to our Support Team for investigation. Do expect our call.
^NT
Thank you for contacting us.
We will refer this matter to our Support Team for investigation. Do expect our call.
^NT
Cell C's reply05 Nov 2020, 13:16
Official
Good day Astrid
Thank you for contacting us.
We will refer this matter to our Support Team for investigation. Do expect our call.
^NT
Thank you for contacting us.
We will refer this matter to our Support Team for investigation. Do expect our call.
^NT
AP
Astrid P's updateReviewer Update
09 Nov 2020, 09:43Hi there, please let me know what's going on with my account. I finally go hold of a consultant at NUDEBT and they told me my account has been closed with them and handed back to CELL c Account number ***. I need to get this sorted ASAP please.
AP
Astrid P's update09 Nov 2020, 09:43
Reviewer Update
Hi there, please let me know what's going on with my account. I finally go hold of a consultant at NUDEBT and they told me my account has been closed with them and handed back to CELL c Account number ***. I need to get this sorted ASAP please.