KM
Keneilwe M
1 reviews | Active since Jan 2016
25 Jan 2016, 12:09
Tall and slim African guy
Bad attitude form some guy ,who was not willing to be helpful with regards to my cellphone contract balance query.he gave me unnecessary attitude in front of his colleagues ,he kept on saying \Bye"as I addressed him about his attitude "
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Cell C's replyOfficial
25 Jan 2016, 12:33Hello Nene4002,
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. It is disappointing to learn that the store consultant did not conduct himself in a professional manner and did not offer the service as expected. This is not the norm or standard service we want for our customers.
This will be addressed with the store Manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. It is disappointing to learn that the store consultant did not conduct himself in a professional manner and did not offer the service as expected. This is not the norm or standard service we want for our customers.
This will be addressed with the store Manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply25 Jan 2016, 12:33
Official
Hello Nene4002,
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. It is disappointing to learn that the store consultant did not conduct himself in a professional manner and did not offer the service as expected. This is not the norm or standard service we want for our customers.
This will be addressed with the store Manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. It is disappointing to learn that the store consultant did not conduct himself in a professional manner and did not offer the service as expected. This is not the norm or standard service we want for our customers.
This will be addressed with the store Manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN