RP
Robert P
1 reviews | Active since Jul 2022
03 Jul 2023, 12:19
Taking my bossiness elsewhere.
Bad service, was a loyal customer for 5 years, never missing a payment, then they decline me for an upgrade. Will take my bossiness somewhere else. the service is sh*t.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
03 Jul 2023, 12:31Hi Robert Pretorius
Thank you for contacting Cell C.
Did they happen to mention why they were declining you for an upgrade?
Regards
^MP
Thank you for contacting Cell C.
Did they happen to mention why they were declining you for an upgrade?
Regards
^MP
Best regards,
Cell C's reply03 Jul 2023, 12:31
Official
Hi Robert Pretorius
Thank you for contacting Cell C.
Did they happen to mention why they were declining you for an upgrade?
Regards
^MP
Thank you for contacting Cell C.
Did they happen to mention why they were declining you for an upgrade?
Regards
^MP
Best regards,
RP
Robert P's updateReviewer Update
03 Jul 2023, 12:45Because of debt review, but I have been paying on time for years. They lost a good customer.
RP
Robert P's update03 Jul 2023, 12:45
Reviewer Update
Because of debt review, but I have been paying on time for years. They lost a good customer.
Cell C's replyOfficial
03 Jul 2023, 13:02We have been lenient with customers that are under debt review, the courts have ordered us to comply with the Credit Acts. We can only issue new credit once the review is completed.
^MP
^MP
Best regards,
Cell C's reply03 Jul 2023, 13:02
Official
We have been lenient with customers that are under debt review, the courts have ordered us to comply with the Credit Acts. We can only issue new credit once the review is completed.
^MP
^MP
Best regards,
Cell C's replyOfficial
03 Jul 2023, 13:04Unfortunately, if you are under debit review you cannot upgrade your contract.
^SM
^SM
Best regards,
Cell C's reply03 Jul 2023, 13:04
Official
Unfortunately, if you are under debit review you cannot upgrade your contract.
^SM
^SM
Best regards,