IC
Isabel C

1 reviews | Active since Jan 2012

03 Jul 2023, 13:29

Taking money for services not supp****

I have been receiving harrasing phone calls to pay my one contract. For 9 months the sim card has not been activated, but I paid. Now that I stopped paying for services I do not receive I get harrased.

*copy of email send this morning: Good Morning

*stop harassing me on the phone* I get calls all hours of the day and night. As soon as I ask if this sim card was activated, then the attitude changes.

Please do not call me again before this sim card is activated. The idiot who called me this morning told me the line is suspended – suspended for what? It does not even work – You are a joke !!!! Why did I have to stop paying in order for you to take note that you have received more than 9 months payments for benefits that I did not receive?

You have 24 hours to sort your stuff out – this is *****ing *you are taking money and not giving me what I pay for* in every one’s books this is theft.*

0
Replies (3)
IC
Isabel C's update03 Jul 2023, 13:54
Reviewer Update
I have given you my number a million times - read your emails. Do I have to s**** feed you?
IC
Isabel C's update03 Jul 2023, 14:02
Reviewer Update
via email only - I need all in writting for my Laywer - treat me like ******* and I will do the same to you. The last rude call set this all in motion - your staff needs to apologise for inhumane behavior

Cell C
Cell C's reply03 Jul 2023, 14:05
Official
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

Our team will be in touch to assist. 

Regards,
^TM