HS
Holly S

1 reviews | Active since May 2019

01 May 2019, 07:27

Taking money after cancelled contract

Cancelled my contract in time and yet Cell C has taken 2 extra payments off me. Again today. This is unacceptable. They are taking too long to fix this. Terrible service and treatment of clients. Taking money outside the contract. Fix this now.

0
Replies (1)
Cell C
Cell C's reply02 May 2019, 09:04
Official
Good morning Holly

Notice of cancellation was given on 05/03/2019 and was set for 25/04/2019.  The invoice generated last month was for the April subscription.  

We can confirm that there will be no further deductions for this contract.

Regards
DA