taking decisions on my account

<p>Cell C customer service sucks, I have an agreement with Mpho Ndlovu Social Media Consultant that I have to pay manually since my debit doesn’t go through, only to my surprise that on the 25th they have deducted double the money, which is not my complaint at this stage but very much concern about Cell C deciding on their own without informing me that they are deducting this much on my account and another issue is that why are they not calling me on those decision because they are the ones who told me that they can’t deduct on my account, it is really not fair as they keep changing dates to deduct on my account as if I’m a ***** and never paid them properly, I may have no money but still it does not prompt them to do as they wish in my account without my concern. I have e-mailed my concern to Mpho up until now there is still no response and still concern what is to happen this month, WHAT A SERVICE</p>