1 reviews | Active since Aug 2016
Taking Cell C to Small Claims Court & Social Media
<p>I am so livid!!!! Cell C first of all, do not have an email address to send complaints to! I received my Bill for this month R4400.00 ***!! I'm putting a stop on my account now! I have 4 contracts on one account and spend allot of my money on cellphones and routers. I cancelled my one cellphone contract 4 months ago, paid it in full A's have the proof of payment which I have sent to them a million times, some to managers, supervisors, people, and uneducated customer service consultants. They are STILL charging me the monthly installment. I have had it with cell C And wanting to take this a lot further. Who is with me!!! For all of you people that have been *****ed by cell c! I bet I'm going to get a message now saying sorry for my terrible experience but someone will call me to sort it out. Bwahahaha!! Whatever Cell C - You guys are the worst at customer care. </p>
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
I'll be waiting for their call. But not a consultant! A person in charge! I need something who has a say, not someone who will respond "I'll see what I can do"' I am putting a stop on this account until this matter is resolved. And don't think of blocking my phone as my blood is already boiling.
I'll be waiting for their call. But not a consultant! A person in charge! I need something who has a say, not someone who will respond "I'll see what I can do"' I am putting a stop on this account until this matter is resolved. And don't think of blocking my phone as my blood is already boiling.
Palesa has been in contact with you to assist with this matter. She advised that she will investigate this matter and revert with feedback.
Regards
Cell C | PN
Palesa has been in contact with you to assist with this matter. She advised that she will investigate this matter and revert with feedback.
Regards
Cell C | PN