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nicholas D

1 reviews | Active since Jul 2015

14 Sept 2015, 12:45

Taking 7 days for approval ridiculess

I app**** for a new contract last week Monday and i have 2 existing contracts with Cellc yet it taking them 6 days to approve it . if i go into a store they do it same day.<br> <br> this is taking way to long they have all my details on other contracts yet they wont approve it in a timely manner.<br> <br> Should have just cancelled it and gone into a store and i am still waiting for them to approve the contract.

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Replies (1)
Cell C
Cell C's reply14 Sept 2015, 12:52
Official
Hello nickdrennen,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN