KK
Kabelo K

1 reviews | Active since Sept 2019

10 Oct 2019, 23:24

Take up a Cell C contract and invite pain into your life

Fellow citizens, try as much to stay away from taking contracts with Cell C. I early this year took two contracts with the BS company, one for a router and one for a cell phone. The relationship didn't work from the first month as Cell C debited me a wrong amount for the router contract and proceeded to list me on the credit bureau. I then decided to cancel the two contracts and I was told to pay R6250 to settle the Cellphone contract and R1760 to setlle the router one. However, a month later I get an SMS that I owe Cell C R1734. When I call thier billing department they tell me that the qoutes they gave me to cancel the contracts were just "commitment fees" and that I still owe them. I am beyond exhausted of the damage to my credit score due to the mistake I made in taking contracts with Cell C.

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Replies (1)
Cell C
Cell C's reply11 Oct 2019, 09:29
Official
Good Day Kabelo Khumalo 

Thank you for contacting Cell C. 

We'll be in touch to assist. 

^MP