CD
Cade D

1 reviews | Active since Jul 2018

21 Feb 2024, 14:11

Take my name off the ITC prescribed dept

This Company CellC together with the Nimble group has my name on the ITC for dept that is know as prescribed death if you guys didn't know before running a business learn how to run a business robbing 1000s of people see your reviews I will make youl known I promise. Cade Dalais. Are you running this business only for your own benefit or you just killing people?

0
Replies (4)
Cell C
Cell C's reply21 Feb 2024, 14:19
Official
Dear Cade Dalais

Thank you for contacting Cell C.

We are deeply concerned to hear about the challenges you've encountered and the distress this situation has caused you. Please accept our sincerest apologies for any inconvenience or frustration you've experienced.

We understand the seriousness of the matter you've raised, and we assure you that we take all customer concerns seriously. Our intention is to provide quality service and support to all our customers, and it is distressing to hear that we have fallen short of your expectations.

In order to address your concerns effectively, we would like to investigate this matter further. Could you please provide us with specific details regarding your account and the circumstances surrounding the issue you've raised? This will enable us to conduct a thorough investigation and work towards a resolution.

Regards,
Cell C | TM 
CD
Cade D's update21 Feb 2024, 14:25
Reviewer Update
I had a account with you guys some time back it is known as prescribed dept now *** please get my name cleared of it. It is against the law
CD
Cade D's update21 Feb 2024, 14:50
Reviewer Update
I emailed Cellc yesterday you guys told me the same thing 24-48 working hours I'm still waiting you'll only good at logging things is there anything you guys can resolve?
Cell C
Cell C's reply21 Feb 2024, 14:59
Official
We apologize for the delay in addressing your concerns and the frustration this has caused. We understand the importance of resolving your issue promptly and assure you that we are actively working to find a solution.

Your patience is greatly appreciated as we strive to provide you with the assistance you need. We understand the urgency of your situation and are committed to expediting the resolution process.

Regards,
Cell C | TM