Take my advice - AVOID taking out a contract!!

Over the years I have been with Cell C there have been numerous incidents where i needed support from customer service. This past year has been a nightmare and has completely stressed me. The last incident is as follows-<br> <br> I required a sim swap<br> I called and rica my sim and was told it would take 48 hours and the cost would be R50.00<br> 48 Hours later I called Cell C which transferred me from department to department and was told I would be called in an hour, I left TWO alternate numbers.<br> That evening i received a sms on the alternative number saying that Cell C was unable to contact me. i find this strange AS THE PHONE DID NOT RING. (I suggest Cell C check there call records)<br> 5 DAYS LATER I called Cell C. They promised someone would call me in a hour another lie. I then called and said i am cancelling my contract, too which I was told the debtors will find me and I will be summonsed. My response is how can the debtors find me but for a simple sim swap I have waited 5 days for a call.<br> 6 DAYS LATER I have not received a call and without my phone i have no income.<br> I HAVE CANCELLED MY DIRECT DEBT AND WANT NOTHING MORE TO DO WITH CELL C. THE MOST REVOLTING SERVICE I HAVE EVER RECEIVED.