LK
La-Donna Kapa
1 reviews | Active since Sept 2016
10 Mar 2026, 12:44
System Error Preventing Account Update – Request for Immediate Assistance
I have attempted several times to update my banking details. Your system keeps failing security verification even though all details match my ID and my contract statement. Please escalate this I will not be spending my day calling you multiple times on the same issue
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Replies (2)
Cell C's replyOfficial
10 Mar 2026, 13:01Dear La-Donna Kapa,
Thank you for contacting Cell C.
We’re sorry to hear about the difficulty you’ve experienced while trying to update your banking details and the inconvenience caused. Kindly note that our support team will reach out to provide you with the assistance you need.
Regards,
Cell C | TD
Thank you for contacting Cell C.
We’re sorry to hear about the difficulty you’ve experienced while trying to update your banking details and the inconvenience caused. Kindly note that our support team will reach out to provide you with the assistance you need.
Regards,
Cell C | TD
Best regards,
Cell C's reply10 Mar 2026, 13:01
Official
Dear La-Donna Kapa,
Thank you for contacting Cell C.
We’re sorry to hear about the difficulty you’ve experienced while trying to update your banking details and the inconvenience caused. Kindly note that our support team will reach out to provide you with the assistance you need.
Regards,
Cell C | TD
Thank you for contacting Cell C.
We’re sorry to hear about the difficulty you’ve experienced while trying to update your banking details and the inconvenience caused. Kindly note that our support team will reach out to provide you with the assistance you need.
Regards,
Cell C | TD
Best regards,
Cell C's replyOfficial
11 Mar 2026, 12:40Hi La-Donna Kapa,
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Cell C | MP
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Cell C | MP
Best regards,
Cell C's reply11 Mar 2026, 12:40
Official
Hi La-Donna Kapa,
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Cell C | MP
We attempted to contact you at ***, but were unable to connect. Could you please provide an alternative number or suggest a better time for us to call?
Cell C | MP
Best regards,