*********** System

Cell C , I've been a longstanding customer for 16years and its my first time changing bank details and you guys are so ***********. Your systems are full of errors not updating info etc. Ive been to stores to upgrade and updated all my information accordingly and yet you still get it wrong by using all old details. WHY ask for proof of address when you simply cannot amend. If I am married and come in with all the docs you update instore yet your customer service is frustratingly not updated and cant even speak proper english. they do not understand the difference between updating bank details and updating a debit date. Your systems says invalid details yet i have given them my ID number and name only, how exactly is that not matching what you have on file. STOP using cheap labor , pay a little more for qualified staff , people that can actually help. YOUR CLIENT SERVICE is NOT a help tool its a nightmare as they cannot even hear and then cut calls because they are busy having their own conversations in the background. Catch a wake up CELL C you are failing miserably!!!!!!!!!!!!!!!!!