1 reviews | Active since Dec 2016

12 Jan 2018, 12:45

Switching to Vodacom after 17 years with Cell C

Cell C was my very first contract i ever owned. Meaning i have had the same number for nearly 20 years.

Today, i was trying to make a call and i received this engaged tone. I tried another number and got the same. I called into the contact centre to find out what the problem was only to find out my line was Hotlined because i paid R41 short on my previous bill.

There was no communication sent out, no phone call, no email, no sms just - BAM! Phone off for a whole R41!

Well, i must say that this is the final straw...

I just called Vodacom and requested a keep the number but change providers and I am so determined to change this provider TODAY still that i went out to buy my Ricca'd Vodacom sim and I'm ready to take a bow from Cell C!

What a relief!

Bye Cell C!

0
Replies (2)
Cell C
Cell C's reply12 Jan 2018, 13:00
Official

We will be in touch with the aim of assisting you with your current challenges.

Regards
Cell C | DA

Cell C
Cell C's reply15 Jan 2018, 09:03
Official

Moses confirmed that the matter has been attended to.

Regards

Cell C | DA