Switching contract
<p>I did the according arrangements with Joy Wall a agent for cell c to switch me to the unlimited contract from Vodacom.I send all the documents to her and never had a follow up by her on my account.A month later I still did not sign up with cell c.She wasted my time and money for this time and I'm so disgusted the way she treat me.The end of the day Cell c lost a unlimited client.</p>
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Replies (4)0
Replies (4)
Cell C's replyOfficial
06 Dec 2016, 07:21Sincere apologies for the unsatisfactory service and inconvenience caused.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Dec 2016, 07:21
Official
Sincere apologies for the unsatisfactory service and inconvenience caused.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
06 Dec 2016, 07:27Thank you for your response.
's update06 Dec 2016, 07:27
Reviewer Update
Thank you for your response.
Cell C's replyOfficial
06 Dec 2016, 10:27Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Dec 2016, 10:27
Official
Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
06 Dec 2016, 11:13Yes a cell c agent phoned me to correct the issue.thank you.
's update06 Dec 2016, 11:13
Reviewer Update
Yes a cell c agent phoned me to correct the issue.thank you.