Swim Swap

<p>i was ****** almost hijacked on Sunday 10 July 2016 and my phone taken during the incident . I called Cell C swim swap department on Monday the 11 July for a swim swap I was asked security questions then told about getting the pin received the pin try to call them to assist with the pin call again talked to various people under this department all so unhelpful pretending to assist I’m writing this on 14 Thursday still can’t access my number i have 5 contracts with Cell C from years back but the service I get from swim swap it’s so pathetic and frustrating losing a phone it’s a traumatic frustration it gets worse when you can’t use your number as well doing a swim swap with Cell C it’s a night mare or like watching a horror movie and this is not the first I have ignored the other of mine i tried to do swim swap last year it was just in vain I lost interest getting data and minutes that i can’t even use as they could not assist me - this is very frustrating and annoying. They gave me reference number ( ********** 259) indicating that I will be called and the swim swap will be still waiting – very irritating to wait for days to get your number back</p> <p> </p>