JJ
Jacqueleen J
1 reviews | Active since May 2012
09 Jan 2024, 09:48
Suspended seevices
I paid my cell phone account yesterday, yet my services are suspended. Kindly rectify the error. Kind regards
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
09 Jan 2024, 09:57Dear Jacqueleen Joubert,
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C MN
Best regards,
Cell C's reply09 Jan 2024, 09:57
Official
Dear Jacqueleen Joubert,
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C MN
Best regards,
JJ
Jacqueleen J's updateReviewer Update
09 Jan 2024, 14:31My line is still not active and I have not received a call from you. When will this be restored?
JJ
Jacqueleen J's update09 Jan 2024, 14:31
Reviewer Update
My line is still not active and I have not received a call from you. When will this be restored?
Cell C's replyOfficial
09 Jan 2024, 15:51Our team attempted to contact you on *** there was no answer, please advise the convenient time to contact you.
Cell C | NH
Cell C | NH
Best regards,
Cell C's reply09 Jan 2024, 15:51
Official
Our team attempted to contact you on *** there was no answer, please advise the convenient time to contact you.
Cell C | NH
Cell C | NH
Best regards,
JJ
Jacqueleen J's updateReviewer Update
09 Jan 2024, 16:13I have had my phone with me the whole day. There was no phone call or missed call from you. This is unacceptable. Switch my line back on or send me an email. You afe being difficult for no reason. It really cannot be that hard.
JJ
Jacqueleen J's update09 Jan 2024, 16:13
Reviewer Update
I have had my phone with me the whole day. There was no phone call or missed call from you. This is unacceptable. Switch my line back on or send me an email. You afe being difficult for no reason. It really cannot be that hard.
Cell C's replyOfficial
09 Jan 2024, 16:27Dear Jacqueleen Joubert,
Please be advised the line has been resumed.
Regards
Cell C | TG
Please be advised the line has been resumed.
Regards
Cell C | TG
Best regards,
Cell C's reply09 Jan 2024, 16:27
Official
Dear Jacqueleen Joubert,
Please be advised the line has been resumed.
Regards
Cell C | TG
Please be advised the line has been resumed.
Regards
Cell C | TG
Best regards,