Suspended line AFTER I send proof of payments
I sent the proof of payments to numerous email address numerous times and still they blocked the line and send messages that I am in arrears
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Replies (3)
Cell C's replyOfficial
06 Nov 2025, 17:05Dear Leandi E ,
Thank you for reaching out.
We’re truly sorry to hear about your experience and the inconvenience caused. Please note that we’ve escalated your case to our Billing Team for urgent review. Once your proof of payments are verified, we’ll ensure your account status is updated and your line is restored.
Thank you for your patience.
Regards,
Cell C | CM
Thank you for reaching out.
We’re truly sorry to hear about your experience and the inconvenience caused. Please note that we’ve escalated your case to our Billing Team for urgent review. Once your proof of payments are verified, we’ll ensure your account status is updated and your line is restored.
Thank you for your patience.
Regards,
Cell C | CM
Cell C's reply06 Nov 2025, 17:05
Official
Dear Leandi E ,
Thank you for reaching out.
We’re truly sorry to hear about your experience and the inconvenience caused. Please note that we’ve escalated your case to our Billing Team for urgent review. Once your proof of payments are verified, we’ll ensure your account status is updated and your line is restored.
Thank you for your patience.
Regards,
Cell C | CM
Thank you for reaching out.
We’re truly sorry to hear about your experience and the inconvenience caused. Please note that we’ve escalated your case to our Billing Team for urgent review. Once your proof of payments are verified, we’ll ensure your account status is updated and your line is restored.
Thank you for your patience.
Regards,
Cell C | CM
Cell C's replyOfficial
12 Nov 2025, 08:16Dear Leandi,
Please note that our consultant attempted to contact you but was unsuccessful, and the case was subsequently closed.
Please refer to the email sent to you with detailed feedback on your account query. Should you require any further clarity, please respond to the email sent to you or kindly provide an alternative contact number, and we will gladly create a new case to assist you further.
Cell C | DA
Please note that our consultant attempted to contact you but was unsuccessful, and the case was subsequently closed.
Please refer to the email sent to you with detailed feedback on your account query. Should you require any further clarity, please respond to the email sent to you or kindly provide an alternative contact number, and we will gladly create a new case to assist you further.
Cell C | DA
Cell C's reply12 Nov 2025, 08:16
Official
Dear Leandi,
Please note that our consultant attempted to contact you but was unsuccessful, and the case was subsequently closed.
Please refer to the email sent to you with detailed feedback on your account query. Should you require any further clarity, please respond to the email sent to you or kindly provide an alternative contact number, and we will gladly create a new case to assist you further.
Cell C | DA
Please note that our consultant attempted to contact you but was unsuccessful, and the case was subsequently closed.
Please refer to the email sent to you with detailed feedback on your account query. Should you require any further clarity, please respond to the email sent to you or kindly provide an alternative contact number, and we will gladly create a new case to assist you further.
Cell C | DA
's updateReviewer Update
27 Nov 2025, 12:58you can call me on *** but I prefer email - *** all proof of payments sent but still the account shows an amount in 30 days???
's update27 Nov 2025, 12:58
Reviewer Update
you can call me on *** but I prefer email - *** all proof of payments sent but still the account shows an amount in 30 days???