Suspended Account

Just to put you in the picture this is what has transformed since July or so and now at this stage my service has been disconnected. If I recall some time in August I got a call from CELL C saying that my debit order got returned, who knows why as there was sufficient funds in my account as you can see from the attached statement. I was then asked if CELL C could run the debit order again to which I said yes and guess what nothing happened. One can clearly see by the bank statement ts that this is not a problem from my side, I have spoken to Nedbank and they have also confirmed that this is not an issue on their side, so the problem must lie with CELL C. What also worries me is that my phone is a business tool and not a leisure tool, my credit ratings are obviously been affected and I am not sure what interests going to be added to my account for non payment, at this stage this is affecting my work and my costs involved in trying to sort this should be charged to CELL C at my hourly rate. I also have 4 contracts with you and only 2 seem to be a problem, so you should have my correct banking details. I have all day yesterday tried to get through to your customer care, this service seems to be an absolute waste of time as one cannot get through to a consultant and your system is telling me I owe zero cents, what is going on.