MA
Magnus A

1 reviews | Active since Mar 2009

13 Nov 2018, 19:34

Supposedly Unshaped, Uncapped.

CellC Fibre 20mbs supposedly uncapped and unshaped; I have however noticed extremely slow traffic when connecting to my office network, when Netflix and youtube still seems fast. When I test using my Telkom Mobile Data connection the speed to my office network is perfect. This is extremely annoying.

0
Replies (3)
Cell C
Cell C's reply14 Nov 2018, 07:56
Official
Good morning Magnus

We apologize for the poor connection you have been experiencing. We'll get someone to assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply14 Nov 2018, 10:24
Official
Please be advised that Thabisile has escalated this matter to C Fibre for further assistance and feedback will be provided.
 
Regards
Cell C | PN 

Best regards,

Cell C
Cell C's reply15 Nov 2018, 09:00
Official
As per feedback, C Fibre team contacted you and made an agreement for further assistance.

Regards
Cell C | PN

Best regards,