SUPER , SUPPER , BAD , TERRIBLE , SERVICE

<p>I spoke to 3 cell c consultants who could not assist with a sim swap, apparently because the “system” confirms whether or not you are the correct/ rightful owner of the sim. I then requested to speak to a team leader. This guy had an attitude, the worst customer experience in this decade. He was full of himself and had the guts to tell me that I’m wasting his time. I requested to speak to somebody senior but he told me that he “nobody is above him at cell c” so no escalation are applicable after him. Cell C has the most unprofessional, disrespectful representatives ever. Im glad I’m am no longer associated to them and none of my close relatives and friends will be.</p> <p> </p>