IM
Itumeleng M

1 reviews | Active since May 2016

28 Sept 2016, 15:59

Super bad service!!

<p>The service that one gets from cell c is very bad its beyond terrible! When you tel them to debt you for their payment they will take their sweet time to do so like the world revolves around their damn asses!! They will harrous you when they want their money. Which is not a bad thing because yes its their money after all but after one makes payment when you call them to find out if they have received the payment they will take you from piller to post which is very unfair to us!!! I mean you wanted your money i made payment all i now what to know is did you recieve the damn money or not!!! With so much frud and ****s that are happening in this country i dont think they should be treating us like this!!! I regret the day that i took that contract!!</p>

0
Replies (3)
Cell C
Cell C's reply29 Sept 2016, 07:10
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.

One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply29 Sept 2016, 09:10
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply30 Sept 2016, 10:52
Official

Palesa confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,