jK
joe K
1 reviews | Active since Jan 2012
03 Mar 2021, 13:20
Suddenly two months notice with a expired contract
I hired a sim data card from Cell C for a number of years at least 6 contract expired January 2021 cancelled and received notification telephonically service will be cut off on the 12th February I was told for sim cards must give two months notice with no data ( service) had to pay another R550.00 for the month of March with no data (service) is that fair never mind legal On a sim card's contract if it expires should be one month's notice with a service. I had to pay two months notice for nothing no data nothing
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Replies (2)
Cell C's replyOfficial
03 Mar 2021, 15:24Hi Joe
As per the system, the contract has been cancelled and the amount debited was your last bill.
^PN
As per the system, the contract has been cancelled and the amount debited was your last bill.
^PN
Cell C's reply03 Mar 2021, 15:24
Official
Hi Joe
As per the system, the contract has been cancelled and the amount debited was your last bill.
^PN
As per the system, the contract has been cancelled and the amount debited was your last bill.
^PN
jK
joe K's updateReviewer Update
03 Mar 2021, 15:58Why no data if it was my last bill contract expired in January why charged for two months with no data and contract reads one month notice notice was given in January at your cell c shop two months notice with no data and you say as per contract . Nothing but a bunch of ***** how long till vodakom & mtn take you over
jK
joe K's update03 Mar 2021, 15:58
Reviewer Update
Why no data if it was my last bill contract expired in January why charged for two months with no data and contract reads one month notice notice was given in January at your cell c shop two months notice with no data and you say as per contract . Nothing but a bunch of ***** how long till vodakom & mtn take you over