SUCKING SERVICE BY CELL C

<p>I was using cell as my service provider, when i bought a new phone I ported my number from cell c to MTN. When i ported my number I still had an advance of R6-00 only with cell c. I started receiving smses from cell that i have an oustatnding amount of R6 that must be settled. I started receiving theses smses from 06/06/2016 to date. I went to the cell c store in midrand boulders to inform them of the above. they provided me with a nedbank account where i needed to deposit the R6 into which I did. I went back to the cell c store to provide them with the proof of payment which they took and emailed it to their head office where they were apparently supposed to have updated their system in order for me to stop receiving smses. I kept receiving the smses I went back to the store and i was told to call the cell c customer care number an d they will be able assist me. I did as advised and contacted the cell c customer care line. I spoke to a Fezile Ntombela who was highly disrespectful when i told her about my case, she further told me that i should just ignore the smses I will eventually stop receiving them. But at the moment unfortunately cell c is unable to assist me. I then requested to speak to the manager whom I was transferred to he introduced himself as Sanele the call center manager. I to Sanele about my experience since I started liaising with cell c about my case. Sanele then informed me that he will send an email to their support services center where they need to update their system in order for me to receiving these smses. he further gave me a "tt number as my referrence" tt ********** 915 and told me to wait for 48 hours and should i still receive the smses I should call the customer care line and request to speak to him which was a HUSTLE to do. When i called the cell c line again i spoke to a Precious who was also rude i asked to speak to Sanele the manager when i finally got hold of Sanele the cell c cal center manager he said they were busy following up on my query and i should forward him the last sms i receivedfrom cell c to number ********** 576 which he sms read "Your account is 36 days overdue by an amount of R6, settle immediately. Cell C" this was now on the 28/06/2016. On 04/07/2016 when I phoned the customer care again i spoke to a Neo who was also rude i requested to speak to Sanele since im following up on my query she put me on hold for three minutes or so she then came back to tell me that Sanele said "he was in a meeting and he will call me back after 20 minutes" which he never did. yesterday i received an sms that reads "your account is 43 overdue by an amount of R6, please settle immediately. Cell C" </p>