1 reviews | Active since Jun 2019
Such Poor Service
Cellc's service is honestly pathetic!!! I have been dealing with more than five consultants who keeps giving me the run around and telling me they want to assist me to activate my line but they cannot even though payments were done. It is not a problem for them to debit your account for their money. However, when they need to assist you, they simply cannot do so. I honestly think that Cellc staff members does not communicate nor do they know their processes and procedures as each consultant you speak too always have a different song to sing. More so, accountability is never taken as they constantly want to transfer you to the next person. I am utterly disgusted and disappointed in the level of service received.
Kindly post a private reply with your ID number so we can check and assist accordingly.
Regards
Cell C | PN
Best regards,
Kindly post a private reply with your ID number so we can check and assist accordingly.
Regards
Cell C | PN
Best regards,
********** 031086. I was in arrears and made the payments according to the payment arrangement, and now I am told I still have an outstanding amount (which was not advised before) and my line cannot be activated. Furthermore, please note that in April 2019, I paid Cellc more than the agreement amount.
I do await your feedback herein.
********** 031086. I was in arrears and made the payments according to the payment arrangement, and now I am told I still have an outstanding amount (which was not advised before) and my line cannot be activated. Furthermore, please note that in April 2019, I paid Cellc more than the agreement amount.
I do await your feedback herein.