1 reviews | Active since Dec 2014
Such poor customer service
<p>I have been with Cell C since 2013. I have always received poor service. I now have tried to take another contract out with them for my son as it would just be for data. I get to the Cell C store yesterday and I am told that there is a credit block on my account. In the beginning of the year I changed my Banking details with Cell C and they were debiting my previous details for about 3 months. And then I had to eft the outstanding amount directly to Cell C. Apparently now it shows up as Bad Credit History. How is this my problem...</p> <p>I then call Legal today just to be laughed at, literally. It is so disrespectul and I feel like a fool.</p> <p>I am now trying to cancel both contracts but still no one can assist me.</p> <p> </p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
