NN
Nolundi N

1 reviews | Active since Apr 2014

09 Apr 2015, 08:16

Such incompetence

I have grown to loath Cell C. I have had my contract with them for almost a year now and I have hated every minute of it. If I am not having network problems then I am dealing with billing errors. I have logged over 8 cases to get a double billing reversed and still nothing has happened. Some of the call centre people have no cooking clue how to assist people and I just find the service ridiculous.

0
Replies (1)
Cell C
Cell C's reply09 Apr 2015, 09:17
Official
Hello Nolz.nkosi,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN

Best regards,